Retail
Seminars, Speakers & Consultants. Retail
Seminars, Speakers & Consultants.
Professional Speakers that combine information and excitement!
Customer Service:
Understand the behavioral motivations of customers keeps the
focus on their needs. Increase customer satisfaction and improve
service by identifying your customers' primary behavioral styles
and their preferred approach to communication and
problem-solving.
Recruiting Great Salespeople:
Recruit high potential candidates to your organization or team.
Create successful communication strategies for interviewing,
responding to concerns and gaining commitment. Only 11% of the
population are true sales people. Learn how to find them, and
keep them.
Retail Sales Skills:
Once a customer enters a retail store, the product and price
alone are not enough. To get and keep a customer, retail stores
depend on sales people. Sales training focuses on opening the
sale, customer service, closing and encouraging repeat business.
Listening:
Developing positive and appropriate listening approaches is an
active process which listeners share the responsibility for
successful communication equally with speakers.
DiSC:
Success is a journey that begins with self-awareness.
Understanding ourselves and learning how to positively relate to
others is like having a map that points us in the direction of
future accomplishments and happiness.
Retail Management Skills
Hiring, training and de-hiring are the challenges that face
retail store owners and managers. A new way of looking at retail
management can motivate employees and increase store profits.
Point-Of-Sales Systems
Retailers that are still using manual or cash-register systems
risk loosing business and profit to automated shops.
Understanding the benefit of the technology is key when deciding
on an automation solution.
Fax us at 313-480-4351 E-Mail eric@lightbolt.com
We accept the following payment methods:
CASH, check(personal or business), and the Discover Card, VISA,
MasterCard.
(Include Card number with experation date)
COD's for CASH or Certified Check in the USA.
International Money Order, payable in American dollars; Via post
All payments should be made out to "Lightning Bolt".
Speaking events require a 50% deposit to hold the date.
When ordering include the stock number, quantity and total price.
